Our refund policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund.
To be eligible for a refund, your item must have associated with a valid order number.
To complete your refund, we require your order number and the product code of the item. You must also provide a valid reason for requesting the refund and include associated evidence to support your claim.
Once your refund request is received, we will send you an email to notify you that we have received your request. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us.
Only regular priced items may be refunded. Sale items cannot be refunded.
Contact us here for questions related to refunds.