Where can I find my downloads?
When you purchase a product from the store at PLR Content Studio, you’ll be asked to set up an account. You can find all your products in the “Your PLR Products” section under “My accounts” page (make sure that you are logged into your account first) and you can access this any time.
You’ll also receive an email with a link to your download to the email address you provided when you purchased your product.
How do I download my PLR product?
Download your product using these steps:
1) Right-click the download link.
2) Select “Save Target As…” (for Internet Explorer) or “Save Link As..” (Mozilla Firefox).
A download screen will appear asking you where you want to save the file to on your computer.
3) Select where you wish to save the file (typically the desktop or ‘My Documents’) and save to your computer.
Important! Many of our products contain items that are large, therefore we compress them into zip files.
How do I open my Zip file?
Here’s how to open a zip file…
Many computers will have a built-in unzip program. To use it:
1) Once your file is downloaded, right-click the file
2) Select “Open With” and choose “Compressed (zipped) folders”.
A dialogue box will open with the folder inside.
3) Click the folder ONCE to select it
4) Then go to “File” –> “Extract All” and follow the rest of the steps in the dialogue box.
If you don’t have a built-in program, there are many available online for free. You can try 7zip or Zip Genius.
Troubleshooting your downloaded product…
Many of our products are large or have multiple components. Sometimes the folders do not download fully for various reasons. When this happens your files may not open properly.
To save yourself some time and effort, delete the original unsuccessful download, download the zip folders again. Make sure they downloaded completely and unzip the folder again. Once unzipped, check the files. If the files still do not open correctly, please contact us by submitting a support ticket and giving as much information and detail as possible.
I can’t open the file
Some of our files are created using Microsoft Word. If you can’t open the document, don’t panic. There are a few things you can do to troubleshoot the problem and save yourself some time.
Re-download the product from your account – A partially downloaded file is often the problem.
Make sure your version of Word (OpenOffice or whatever you are using to open doc files) is up to date and can open both .doc and docx.
If these tips don’t fix things for you, please contact us giving as much detail as possible.
The download file is empty
Did you download a zip file but the folder seems to be empty? This happens when a zip file doesn’t download completely. Since some of our files have multiple components or are large, it may take a few extra minutes to fully download.
To solve this – rename the partially downloaded file on your computer. Log in to your account and download again.
Problems Unzipping Files with WinZip (Windows)
If you are using Windows, many people report having problems with WinZip and unzipping your files, so we recommend using 7Zip, which is free and you’ll find here. Please make sure you use version 9.20 or newer.
Can I get a refund?
If a product purchased is not to your satisfaction, you can request a refund within 30 days of receipt, by submitting a support ticket requesting a refund.
In such event, we will provide a full refund of the purchase price or credit for other purchases from the site.
Where can I find invoices for my purchases?
You can download your invoices in the “My accounts” page (make sure that you are logged into your account first).
Are your PLR products guaranteed?
All our products are backed by our 100% guarantee. If you truly feel it doesn’t help you build your business online, all it takes it a quick email to receive a fast, courteous refund.
Further questions? Contact us here
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